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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doug Williams

June 16, 2026

5  out of  5
rating by Doug Williams
"My Agent walked me all the way through everything & explained it all and made sure I was satisfied she went a extra mile & did a follow up call I thank her so much She knows her job & knows it well want stop until the custermer is satisfied"
We responded:
"Thank you for taking the time to leave such a great review, Doug. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Nathan Webre

June 10, 2026

5  out of  5
rating by Nathan Webre
"It’s was pleasant. Mrs Cindy Leonard was very professional and patient and helpful with the questions I had. She is really good at her job and made my time and experience there great"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Courtney Carter

June 3, 2026

5  out of  5
rating by Courtney Carter
"She was very helpful with all my needs.
She has Awesome customer service
She's just wonderful I will definitely recommend her to my family and friends!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Mickey Newman

June 2, 2026

5  out of  5
rating by Mickey Newman
"My state farm agent was amazing very helpful and could quickly and efficiently answer any questions I had. She friendly and help more than anyone I have talked to from any insurance agencies I have dealt with. She was a professional of the highest regard."
We responded:
"Thank you for taking the time to leave such a great review, Mickey. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Misty Lisotta

June 1, 2026

5  out of  5
rating by Misty Lisotta
"Sean answered all of my questions regarding my current policy. Extremely helpful! Give him a call if you need a policy!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cliff Ourso, Jr.’s Team! We deeply appreciate your kind words here in Baton Rouge . "
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Yonne Walker

May 29, 2026

5  out of  5
rating by Yonne Walker
"I called for home owners and auto insurance and spoke with Cindy she was amazing!! Gave me the quote within a hour was very helpful and we signed the contract within 24 hours"
We responded:
"Wow, thank you for the 5-star review, Yonne! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jacqueline Dozier

May 20, 2026

5  out of  5
rating by Jacqueline Dozier
"My new agent, Ms Geri Perkins was very helpful and understanding of my Auto Ins needs."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baton Rouge to know that you had such a wonderful experience with us here on State Farm Agent Cliff Ourso, Jr.’s Team."
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Joey LeBlanc

May 8, 2026

5  out of  5
rating by Joey LeBlanc
"Sofia gave me quick, fast and efficient help!! Made my terrible day bright!!"
We responded:
"Thank you for the amazing review, Joey! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Elizabeth Oliver

April 22, 2026

5  out of  5
rating by Elizabeth Oliver
"Madison( account manager ) is very friendly and very helpful."
We responded:
"We are grateful for your 5-star review, Elizabeth! Thanks for taking a moment to share your positive rating of State Farm Agent Cliff Ourso, Jr.’s Team here in Baton Rouge . "
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Cary stickles

March 31, 2026

5  out of  5
rating by Cary stickles
"A tremendous experience taking care of my moms policy"
We responded:
"Thank you for your kind review of State Farm Agent Cliff Ourso, Jr.’s Team. We appreciate it!"
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Amelia-Grace Leger

March 24, 2026

5  out of  5
rating by Amelia-Grace Leger
"Great staff. Everyone here is always so eager to assist. Ms. Cassie and Ms. Dana are awesome and super kind. I appreciate the extra limb that this team goes to help people. I will always choose Statefarm."
We responded:
"Amelia-Grace, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cliff Ourso, Jr.’s Team here in our Baton Rouge office. "
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jessica f

March 7, 2026

5  out of  5
rating by jessica f
"The transition to State Farm was easy and Geri was amazing with keeping me up to date with everything"
We responded:
"jessica, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Cliff Ourso, Jr.’s Team is just a call or email away!"
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Mike Fontenot

March 5, 2026

5  out of  5
rating by Mike Fontenot
"Madison was excellent. Great customer service. Very knowledgeable and helpful. Pleasant to speak with. She is an asset to your company."
We responded:
"Thank you Mike!"
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lia danci

February 20, 2026

5  out of  5
rating by lia danci
"Shannon Hardesty, a really good helper to get our home and cars insurance. Thank you"
We responded:
"Thank you so much for the 5-stars, lia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lori LeBlanc

February 11, 2026

5  out of  5
rating by Lori LeBlanc
"The staff are always pleasant and quick to answer the phone. I have had State Farm Insurance since I was 15 (which was many years ago). Cliff Ourso inherited me from an agent who was retiring. I was very pleased with Merlin Pritchard. However, Mr. Ourso and his staff have been wonderful to me. Called with a small issue today and Sophia answered quickly, as usual. She was patient, reassuring and most helpful guiding me in what to do. That was so reassuring to me. I’d give her all 10’s if there was a number to give!"
We responded:
"Thank you, Lori, for sharing your experience! I'm glad to know our team is consistently responsive and helpful. John will be happy to hear about your appreciation. We're grateful to have you with us and are here for any assistance you may need in the future!"
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Stephan Howden

February 10, 2026

5  out of  5
rating by Stephan Howden
"Ms. Hardesty was extremely helpful in saving us thousands of dollars on our home and auto policies. She is a pleasure to do business with."
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Danyell Kepp

February 6, 2026

5  out of  5
rating by Danyell Kepp
"Nick is truly knowledgeable regarding my policies. He was so kind and patient, taking the time to really explain the ins and outs. Thank you Nick!!"
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Wayne B. Gowdy, Sr.

February 6, 2026

5  out of  5
rating by Wayne B. Gowdy, Sr.
"Patient and gave me lots of information"
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Frederick Smith

January 27, 2026

5  out of  5
rating by Frederick Smith
"Sean was ultra professional, and knowledgeable of all State Farm, had to offer to me as a customer. He was transparent and explained every detail of my questions to him. I really appreciate the seamless transition. Thank you Sean."
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Steve Wilson

January 20, 2026

5  out of  5
rating by Steve Wilson
"It was quick and easy great customer service."
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Lisa Andre

January 20, 2026

5  out of  5
rating by Lisa Andre
"Daniel was absolutely amazing
Answering all our questions
Super friendly"
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Majid Hussain

January 19, 2026

5  out of  5
rating by Majid Hussain
"Experienced and Professional."
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Johnathon Jones

January 16, 2026

5  out of  5
rating by Johnathon Jones
"Shannon Hardesty was great. She was very helpful and knowledgeable about the products and services that you all offer."
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Rich Bell

January 12, 2026

5  out of  5
rating by Rich Bell
"Very helpful and explained everything 100%"
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Brendalyn Castleberry

January 9, 2026

5  out of  5
rating by Brendalyn Castleberry
"Shannon Hardesty is the best . She was very knowledgeable and answered all of my questions. I was busy at work and I asked he could she make me a to do list so I wouldn't forget everything she told me and she went right ahead and did it for me."