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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary margaret Singer

August 5, 2025

5  out of  5
rating by Mary margaret Singer
"Shannon was amazing! So thankful to have found Cliff Ourso State Farm!!!!"
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Valerie Schiro

July 29, 2025

5  out of  5
rating by Valerie Schiro
"Shannon was wonderful! She was able to save me almost $75 a month on my car insurance. I definitely recommend using them!"
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Andre Bell

July 24, 2025

5  out of  5
rating by Andre Bell
"Shannon Hardesty went above and beyond to help my family and I to find the best coverage possible. Thanks again."
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Jacob Hartley

July 24, 2025

5  out of  5
rating by Jacob Hartley
"Daniel was super helpful and knew exactly how to help me out. Would highly recommend him to other people."
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Gabriella St Amant

July 23, 2025

5  out of  5
rating by Gabriella St Amant
"The Ourso Team is Amazing! They have taken such great care of our insurance needs and are always there to answer questions and guide us in with ensuring that we have the best insurance protection and coverage. Highly recommend!"
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Mary Letellier

July 16, 2025

5  out of  5
rating by Mary Letellier
"They are very helpful and reasonably priced. I recommend them! Edit: after all this time I'm still very pleased with this State farm. Geneva was very helpful today and took some stress of me. Thank you guys for always being helpful and there for me!"
We responded:
"Thank you, Mary, for your positive feedback! I'm glad you found our team helpful and our pricing reasonable. Your recommendation means a lot to us. If you need any assistance in the future, feel free to reach out!"
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Ann Arcement

July 14, 2025

5  out of  5
rating by Ann Arcement
"Kayla Tripode is the best!! Very knowledgeable and professional."
We responded:
"Thanks Ann!!"
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Phillip Milam

July 10, 2025

5  out of  5
rating by Phillip Milam
"It was great experience Shannon was wonderful to work with it took us 2 weeks to get it together and she hung in there with me and we got it done so thank you for your service"
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Marc Stern

July 7, 2025

5  out of  5
rating by Marc Stern
"Love this insurance firm, been with them for awhile and had my first accident this holiday weekend, multiple people helped me, I highly recommend calling them to see if they can save you koney"
We responded:
"Thanks Marc! We’ll take care of you on that claim. Glad you had a good experience. Hopefully that’s the first and the last!"
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Linda Richard

June 23, 2025

5  out of  5
rating by Linda Richard
"My recent experience with Clifton Ourso State Farm Agency was most positive. Kayla, Nick, Shelby and Jennisa were all very polite, helpful and so patient. This comment is for everyone but especially those of us who may not be tech savvy. This company will guide you through the process. No need to shop around, just call them. You won’t be sorry."
We responded:
"Looks like a whole team effort to help you out. Glad you had a positive experience. Thank you for trusting us with your car and home insurance!"
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Fabiola Marks

June 13, 2025

5  out of  5
rating by Fabiola Marks
"I had the pleasure of doing business with Shannon, who was incredibly attentive and made sure to offer me the best coverage to suit my needs. I felt confident in the choices we made together."
We responded:
"Thank you! I’ll let Shannon know you were satisfied. Thanks for the Five Stars✨💫"
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Beth Bedell

June 12, 2025

5  out of  5
rating by Beth Bedell
"I can’t say enough good things about Shannon Hardesty. We called really close to close of business time in a little bit of our rising home insurance cost. Shannon stayed on the phone with us well after hours and found a solution for us. We were able to bundle home and auto with her for the same price as the quote for just homeowners insurance from our previous company! Highly recommend."
We responded:
"So happy we were able to get you a great deal on your homeowners Insurance and car insurance! Thank you for your business."
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LaTasha Steven

June 10, 2025

5  out of  5
rating by LaTasha Steven
"Great experience talking and getting insured by Shannon Hardesty! She made sure I fully understood everything, and made to process of getting auto and life insurance very easy for me."
We responded:
"Thanks Latasha!"
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Gwandella Nolan

June 3, 2025

5  out of  5
rating by Gwandella Nolan
"State Farm (Clifford Ourso ) staff is very patient and friendly. Very knowledgeable about insurance matters. Love doing business with them."
We responded:
"Glad to hear it Gwandella."
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Manley Metoyer

May 24, 2025

5  out of  5
rating by Manley Metoyer
"Insurance Agent Shannon Hardesty is the best agent that i have worked with for many years. She's great in that she knows the business inside and out. She was very knowledge in my needs and which options that were best suited for my family. I wen to inquire about auto insurance coverage, but i was so impressed that I moved my auto and my home to Statefarm. I am very pleased. Great job Ms. Shannon!"
We responded:
"Thank you! Happy we were able to help with your insurance! "
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Barry Bartholomew

May 8, 2025

5  out of  5
rating by Barry Bartholomew
"Love the service received with Cliff Ourso's staff at State Farm! Thanks Shelby with your help this morning! If your in need of insurance please give Cliff and his staff consideration with all your insurance needs! I would rate them 5 stars.....keep up the great work folks 👍"
We responded:
"Thank you Barry. We strive to help our clients, especially if there is a claim. Call us when you need us!"
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Jordan Gallegos

May 7, 2025

5  out of  5
rating by Jordan Gallegos
"Great service and always keeps the customer first!"
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Denice Landry

May 6, 2025

5  out of  5
rating by Denice Landry
"Kayla is very friendly and helpful. Even though we did business over the phone she wanted to met me in person. I normally do business in Donaldsonville but I live in Baton Rouge now Kayla really made me feel welcome to the office in Baton Rouge. Thank You again Kayla!!"
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Christina Falcon

April 30, 2025

5  out of  5
rating by Christina Falcon
"This office has handled my policies for some time and has always been professional and reliable. Even when there's been an issue they have stayed on to of it to insure everything is taken care of as quickly as possible."
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George Turner

April 29, 2025

5  out of  5
rating by George Turner
"Great"
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Makayla “Kayla” Weber

April 25, 2025

5  out of  5
rating by Makayla “Kayla” Weber
"I just switched over to Statefarm from Allstate & let me just say I am 100% happy! Shannon is amazing!! She’s very informative and easy to talk to! I would recommend this Agent to everyone!"
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Andrea Berkley

April 22, 2025

5  out of  5
rating by Andrea Berkley
"Ms. Sophia was exceptional and extremely helpful. She handle my request professionally and promptly. She resolved my request with no problems and asked if I had any other questions. Thank yoU so much Ms. Sophia you’re awesome!"
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Naketo Doyle

April 1, 2025

5  out of  5
rating by Naketo Doyle
"This is truly the best insurance company they always is there to help me"
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Get Inside her

March 31, 2025

5  out of  5
rating by Get Inside her
"Great service, wonderful personality and get you the best deal out the thrill"
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Angela McGraw

March 31, 2025

5  out of  5
rating by Angela McGraw
"Great office to have our different insurances with. Geneva at the front desk is extremely helpful and knows what she’s doing! So glad to have someone who is ready and available to take care of you when you call."