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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Quinton Abrams

September 3, 2026

5  out of  5
rating by Quinton Abrams
"quick and smooth service"
We responded:
"Quinton, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Baton Rouge insurance team! - Your State Farm Agent, Cliff Ourso, Jr. "
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Darrell Dunlap

September 2, 2026

5  out of  5
rating by Darrell Dunlap
"Absolutely the best service I've ever received."
We responded:
"Thanks so much for the amazing review, Darrell! We really appreciate your support here in Baton Rouge. Just reach out anytime if you need us - we’re here for you. "
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Justin Talbot

August 18, 2026

5  out of  5
rating by Justin Talbot
"Always an easy process communicating with this office via text or phone. Best insurance company I’ve ever had."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Baton Rouge. "
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Rita Sanford

August 17, 2026

5  out of  5
rating by Rita Sanford
"Ms. Sophia was very, very helpful! She was very pleasant and very nicely took the time to answer all of our questions and address all of our concerns. She also provided much additional helpful information."
We responded:
"Thank you so much for the 5-star rating, Rita! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Cliff Ourso, Jr. "
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Helena Meaux

August 17, 2026

5  out of  5
rating by Helena Meaux
"A recent auto accident left me feeling unsure of next steps. A call to Cliff Ourso’s office led me to Shelly who was a calm, knowledgeable voice. She gave me direction and the information to make things start to happen. So grateful for the support and info!"
We responded:
"Helena, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Cliff Ourso, Jr. and Team "
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Nonie Farriel

August 17, 2026

5  out of  5
rating by Nonie Farriel
"Worked with Geneva and she was great! Very knowledgeable and answered all our questions."
We responded:
"Thank you Nonie! I let PJ know and he was very happy to hear!"
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Greg Smith

August 13, 2026

5  out of  5
rating by Greg Smith
"I found Nick LeJeune to be very helpful and professional with my insurance inquiries."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Theolois “Forever The One” Vickers

August 12, 2026

5  out of  5
rating by Theolois “Forever The One” Vickers
"Being involved in a wreck is the worst feeling ever thanks to Shelby Leblanc i was able to remain calm throughout the whole ordeal. Thank you so much for being a calm voice in a very stressful situation"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Emma Knobloch

August 11, 2026

5  out of  5
rating by Emma Knobloch
"So easy to work with! Geri was great and very patient and knowledgeable, she answered every question I had! Highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Chad Meyers

August 3, 2026

5  out of  5
rating by Chad Meyers
"Sean has been an excellent help to me and my personal policies and also to my business questions and policies to banks sean"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Baton Rouge to know you had such a great experience with us. "
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Mikayla Byington

July 27, 2026

5  out of  5
rating by Mikayla Byington
"Very polite and exceptionally helpful!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Yolo Jo

July 21, 2026

5  out of  5
rating by Yolo Jo
"Will is patient, attentive to detail and clearly communicates benefits of available services to the client."
We responded:
"Thank you so much for the 5 stars, Yolo! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Elliot Ghoulz

July 14, 2026

5  out of  5
rating by Elliot Ghoulz
"My insurance adjuster person was amazing lead me right where I was looking even offered all the other amazing deals I could get but she gave me exactly what I was looking for Ty"
We responded:
"Elliot, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Cliff Ourso, Jr.’s Team is just a call or email away!"
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janet Ranta

July 8, 2026

5  out of  5
rating by janet Ranta
"Geri, what more can I say but love you and your personality and work ethic in getting all my needs met with my homeowners insurance. I plan on having the best relationship for years to come."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baton Rouge to know that you had such a wonderful experience with us here on State Farm Agent Cliff Ourso, Jr.’s Team."
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Doug Williams

June 16, 2026

5  out of  5
rating by Doug Williams
"My Agent walked me all the way through everything & explained it all and made sure I was satisfied she went a extra mile & did a follow up call I thank her so much She knows her job & knows it well want stop until the custermer is satisfied"
We responded:
"Thank you for taking the time to leave such a great review, Doug. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Nathan Webre

June 10, 2026

5  out of  5
rating by Nathan Webre
"It’s was pleasant. Mrs Cindy Leonard was very professional and patient and helpful with the questions I had. She is really good at her job and made my time and experience there great"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Courtney Carter

June 3, 2026

5  out of  5
rating by Courtney Carter
"She was very helpful with all my needs.
She has Awesome customer service
She's just wonderful I will definitely recommend her to my family and friends!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Mickey Newman

June 2, 2026

5  out of  5
rating by Mickey Newman
"My state farm agent was amazing very helpful and could quickly and efficiently answer any questions I had. She friendly and help more than anyone I have talked to from any insurance agencies I have dealt with. She was a professional of the highest regard."
We responded:
"Thank you for taking the time to leave such a great review, Mickey. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Misty Lisotta

June 1, 2026

5  out of  5
rating by Misty Lisotta
"Sean answered all of my questions regarding my current policy. Extremely helpful! Give him a call if you need a policy!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cliff Ourso, Jr.’s Team! We deeply appreciate your kind words here in Baton Rouge . "
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Yonne Walker

May 29, 2026

5  out of  5
rating by Yonne Walker
"I called for home owners and auto insurance and spoke with Cindy she was amazing!! Gave me the quote within a hour was very helpful and we signed the contract within 24 hours"
We responded:
"Wow, thank you for the 5-star review, Yonne! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jacqueline Dozier

May 20, 2026

5  out of  5
rating by Jacqueline Dozier
"My new agent, Ms Geri Perkins was very helpful and understanding of my Auto Ins needs."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baton Rouge to know that you had such a wonderful experience with us here on State Farm Agent Cliff Ourso, Jr.’s Team."
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Joey LeBlanc

May 8, 2026

5  out of  5
rating by Joey LeBlanc
"Sofia gave me quick, fast and efficient help!! Made my terrible day bright!!"
We responded:
"Thank you for the amazing review, Joey! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Elizabeth Oliver

April 22, 2026

5  out of  5
rating by Elizabeth Oliver
"Madison( account manager ) is very friendly and very helpful."
We responded:
"We are grateful for your 5-star review, Elizabeth! Thanks for taking a moment to share your positive rating of State Farm Agent Cliff Ourso, Jr.’s Team here in Baton Rouge . "
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Cary stickles

March 31, 2026

5  out of  5
rating by Cary stickles
"A tremendous experience taking care of my moms policy"
We responded:
"Thank you for your kind review of State Farm Agent Cliff Ourso, Jr.’s Team. We appreciate it!"
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Amelia-Grace Leger

March 24, 2026

5  out of  5
rating by Amelia-Grace Leger
"Great staff. Everyone here is always so eager to assist. Ms. Cassie and Ms. Dana are awesome and super kind. I appreciate the extra limb that this team goes to help people. I will always choose Statefarm."
We responded:
"Amelia-Grace, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cliff Ourso, Jr.’s Team here in our Baton Rouge office. "