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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rich Bell

January 12, 2026

5  out of  5
rating by Rich Bell
"Very helpful and explained everything 100%"
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Brendalyn Castleberry

January 9, 2026

5  out of  5
rating by Brendalyn Castleberry
"Shannon Hardesty is the best . She was very knowledgeable and answered all of my questions. I was busy at work and I asked he could she make me a to do list so I wouldn't forget everything she told me and she went right ahead and did it for me."
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Blake Knight

January 9, 2026

5  out of  5
rating by Blake Knight
"All of the agents I speak with over the phone are very friendly and helpful. They do everything they can to give you the best rates possible and help with discounts and bundling."
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Suntan Girl

January 8, 2026

5  out of  5
rating by Suntan Girl
"This agency has been a pleasure to work with. The staff is friendly, courteous and knowledgeable. They were able to give me a great rate with good coverage. I will be doing business with them for a very long time!"
We responded:
"Hey! Thank you for sharing your experience. We’re glad our team could provide friendly and knowledgeable support while helping with your auto coverage. We appreciate you taking the time to leave this review!"
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Stephen Ledell

December 31, 2025

5  out of  5
rating by Stephen Ledell
"Moved away from State Farm on a policy but still received great service in the transition. Ms. Tripode was very helpful and answered all my questions."
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Allison Pierce

December 29, 2025

5  out of  5
rating by Allison Pierce
"Shannon Hardesty was amazing! She was honest and to the point. She offered me more coverage than my previous insurance did at much lower rate. She very helpful. I would recommend to anyone that needs auto insurance!"
We responded:
"Hey, Allison! Thanks for letting us know about your experience and for taking the time to share this. We’re glad Shannon was clear, straightforward, and helpful while reviewing your auto coverage and explaining the differences from what you had before. We appreciate you choosing our office and are thankful for the opportunity to assist with your auto insurance needs."
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charles clair

December 26, 2025

5  out of  5
rating by charles clair
"Daniel responded to my inquiry concerning an online quote request checking on a bundle insurance policy (home, auto, umbrella). He did a great job going through all the coverages and available discounts."
We responded:
"Hey, Charles! Thanks for letting us know about your experience and for taking the time to share this. We’re glad Daniel followed up on your online quote request and took the time to walk through your homeowners, auto, and umbrella options along with the available discounts so everything was clear. We appreciate you choosing our office and are thankful for the opportunity to help."
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Carlos Peters

December 19, 2025

5  out of  5
rating by Carlos Peters
"Veryyyyyyy helpful. Understanding. Shannon Hardesty"
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Mind

December 6, 2025

5  out of  5
rating by Mind
"Shannon Hardesty was very kind and understanding"
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Zulema Caldwell

November 26, 2025

5  out of  5
rating by Zulema Caldwell
"Shannon was thorough and explained the coverage well. She was also a pleasure to work with."
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Robert Clark

November 24, 2025

5  out of  5
rating by Robert Clark
"Very helpful, communicative, and easy to work with. Sean was great, really appreciated his quick response and work ethics."
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Mike Fontenot

November 20, 2025

5  out of  5
rating by Mike Fontenot
"Shannon gave excellent customer service. Very knowledgeable and helpful. Pleasant to speak with. She is an asset to your company."
We responded:
"Thank you Mike!"
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Chad Owen

November 14, 2025

5  out of  5
rating by Chad Owen
"Great service, personal, enjoys helping people"
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Femi Euba

November 12, 2025

5  out of  5
rating by Femi Euba
"Ms. Hagerty was very professional and efficient dealing with us. She was very clear and patient with all the intricate details of the process. She was also very easy to talk to and has the ability to be proficient and humorous at the same time, a quality that establishes good rapport with her clients."
We responded:
"Thank you!!"
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SUSAN JANDLE

November 6, 2025

5  out of  5
rating by SUSAN JANDLE
"I spoke with Cassie Arnold about several questions regarding my auto and homeowners insurance. She explained the amounts that we are saving and answered all of my other questions thoroughly. She was very knowledgeable and courteous. I just have to say it was my best experience with talking with any insurance agency. She deserves a good raise! Susan Jandle"
We responded:
"Thank you Susan. We really appreciate your business and are happy to take care of you. Thank you for your feedback!"
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M Mani

November 3, 2025

5  out of  5
rating by M Mani
"Very good experience with them saved me a lot on my condo and vehicle"
We responded:
"So glad we could help you with your condo insurance and auto insurance. We appreciate having your business. "
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chip faust

October 31, 2025

5  out of  5
rating by chip faust
"Nic set everything up for me to get a new windshield for my truck. He even got the replacement company call me, Cliff’s office staff is so helpful anytime we call. Thanks a lot."
We responded:
"Thank you Chip! And if anyone reading this need a new salon /barbershop go check out I-Catchers in Baton Rouge. Chip and his team are great. "
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Sandranee Bacchus

October 28, 2025

5  out of  5
rating by Sandranee Bacchus
"I just spoke to Ms. Geneva at Cliff Ourso Jr. 's office regarding my auto insurance. She assisted me in setting up the beacon application and I am extremely grateful for her assistance. Her patience and knowledge made the entire process smooth. I did not felt rushed or pressured. I couldn't be happier with the process."
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Sederick Armstrong

October 24, 2025

5  out of  5
rating by Sederick Armstrong
"The young Lady that help me today was very professional I ask her to call me today she text me back an said I'll call u at 12 an she did just that she made me feel like she has know me 4 ever I say thank u to the very professional young lady that help me today thank u so much I give her a 10 on all cards ."
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Stephanie Gandy

October 21, 2025

5  out of  5
rating by Stephanie Gandy
"Every experience I have had with this agency has been so pleasant and easy! I just spoke with Nick about some changes to my policy and he was informative and so helpful. Couldn’t recommend them more!"
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Donald Barnette

October 8, 2025

5  out of  5
rating by Donald Barnette
"My wife was in an accident recently. Everyone at State Farm, but especially everyone in Cliff Ourso's office have been WONDERFUL !!! Thank you for your help with this !!!"
We responded:
"Thank you! That’s great to hear. We are happy to help with your insurance needs. "
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Dean Glaze

October 6, 2025

5  out of  5
rating by Dean Glaze
"Had a great experience with the team at Cliff Ourso, Jr's State Farm office for an auto accident claim. They were fast, efficient, and answered all of my questions when I needed them the most!"
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NANCY BORDELON

September 30, 2025

5  out of  5
rating by NANCY BORDELON
"I have had nothing but positive dealings with Clff Ours Jr. Stae Farm. The entire staff has always been courteous, professional, helpful and responsive. I enjoy doing business with them. Shannon was my most recent contact and was very helpful."
We responded:
"Hey Nancy! Thank you for the years and years you’ve had your insurance with us. We really appreciate you and your family!"
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Deborah Dufrene

September 30, 2025

5  out of  5
rating by Deborah Dufrene
"Shannon was a great agent to work with. She was professional and easy to work with. She is very thorough."
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Mary Still

September 26, 2025

5  out of  5
rating by Mary Still
"Great people to work with. Very professional. They saved me money on both auto and home insurance."