State Farm® Insurance Agent Cliff Ourso, Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jessica f
March 7, 2026
"The transition to State Farm was easy and Geri was amazing with keeping me up to date with everything"
"jessica, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Cliff Ourso, Jr.’s Team is just a call or email away!"
Mike Fontenot
March 5, 2026
"Madison was excellent. Great customer service. Very knowledgeable and helpful. Pleasant to speak with. She is an asset to your company."
"Thank you Mike!"
lia danci
February 20, 2026
"Shannon Hardesty, a really good helper to get our home and cars insurance. Thank you"
"Thank you so much for the 5-stars, lia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Lori LeBlanc
February 11, 2026
"The staff are always pleasant and quick to answer the phone. I have had State Farm Insurance since I was 15 (which was many years ago). Cliff Ourso inherited me from an agent who was retiring. I was very pleased with Merlin Pritchard. However, Mr. Ourso and his staff have been wonderful to me. Called with a small issue today and Sophia answered quickly, as usual. She was patient, reassuring and most helpful guiding me in what to do. That was so reassuring to me. I’d give her all 10’s if there was a number to give!"
"Thank you, Lori, for sharing your experience! I'm glad to know our team is consistently responsive and helpful. John will be happy to hear about your appreciation. We're grateful to have you with us and are here for any assistance you may need in the future!"
Stephan Howden
February 10, 2026
"Ms. Hardesty was extremely helpful in saving us thousands of dollars on our home and auto policies. She is a pleasure to do business with."
Danyell Kepp
February 6, 2026
"Nick is truly knowledgeable regarding my policies. He was so kind and patient, taking the time to really explain the ins and outs. Thank you Nick!!"
Wayne B. Gowdy, Sr.
February 6, 2026
"Patient and gave me lots of information"
Frederick Smith
January 27, 2026
"Sean was ultra professional, and knowledgeable of all State Farm, had to offer to me as a customer. He was transparent and explained every detail of my questions to him. I really appreciate the seamless transition. Thank you Sean."
Steve Wilson
January 20, 2026
"It was quick and easy great customer service."
Lisa Andre
January 20, 2026
"Daniel was absolutely amazing Answering all our questions Super friendly"
Majid Hussain
January 19, 2026
"Experienced and Professional."
Johnathon Jones
January 16, 2026
"Shannon Hardesty was great. She was very helpful and knowledgeable about the products and services that you all offer."
Rich Bell
January 12, 2026
"Very helpful and explained everything 100%"
Brendalyn Castleberry
January 9, 2026
"Shannon Hardesty is the best . She was very knowledgeable and answered all of my questions. I was busy at work and I asked he could she make me a to do list so I wouldn't forget everything she told me and she went right ahead and did it for me."
Blake Knight
January 9, 2026
"All of the agents I speak with over the phone are very friendly and helpful. They do everything they can to give you the best rates possible and help with discounts and bundling."
Suntan Girl
January 8, 2026
"This agency has been a pleasure to work with. The staff is friendly, courteous and knowledgeable. They were able to give me a great rate with good coverage. I will be doing business with them for a very long time!"
"Hey! Thank you for sharing your experience. We’re glad our team could provide friendly and knowledgeable support while helping with your auto coverage. We appreciate you taking the time to leave this review!"
Stephen Ledell
December 31, 2025
"Moved away from State Farm on a policy but still received great service in the transition. Ms. Tripode was very helpful and answered all my questions."
Allison Pierce
December 29, 2025
"Shannon Hardesty was amazing! She was honest and to the point. She offered me more coverage than my previous insurance did at much lower rate. She very helpful. I would recommend to anyone that needs auto insurance!"
"Hey, Allison! Thanks for letting us know about your experience and for taking the time to share this. We’re glad Shannon was clear, straightforward, and helpful while reviewing your auto coverage and explaining the differences from what you had before. We appreciate you choosing our office and are thankful for the opportunity to assist with your auto insurance needs."
charles clair
December 26, 2025
"Daniel responded to my inquiry concerning an online quote request checking on a bundle insurance policy (home, auto, umbrella). He did a great job going through all the coverages and available discounts."
"Hey, Charles! Thanks for letting us know about your experience and for taking the time to share this. We’re glad Daniel followed up on your online quote request and took the time to walk through your homeowners, auto, and umbrella options along with the available discounts so everything was clear. We appreciate you choosing our office and are thankful for the opportunity to help."
Carlos Peters
December 19, 2025
"Veryyyyyyy helpful. Understanding. Shannon Hardesty"
Mind
December 6, 2025
"Shannon Hardesty was very kind and understanding"
Zulema Caldwell
November 26, 2025
"Shannon was thorough and explained the coverage well. She was also a pleasure to work with."
Robert Clark
November 24, 2025
"Very helpful, communicative, and easy to work with. Sean was great, really appreciated his quick response and work ethics."
Chad Owen
November 14, 2025
"Great service, personal, enjoys helping people"
Femi Euba
November 12, 2025
"Ms. Hagerty was very professional and efficient dealing with us. She was very clear and patient with all the intricate details of the process. She was also very easy to talk to and has the ability to be proficient and humorous at the same time, a quality that establishes good rapport with her clients."
"Thank you!!"