
State Farm® Insurance Agent Cliff Ourso, Jr.
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary margaret Singer
August 5, 2025
"Shannon was amazing! So thankful to have found Cliff Ourso State Farm!!!!"
Valerie Schiro
July 29, 2025
"Shannon was wonderful! She was able to save me almost $75 a month on my car insurance. I definitely recommend using them!"
Andre Bell
July 24, 2025
"Shannon Hardesty went above and beyond to help my family and I to find the best coverage possible. Thanks again."
Jacob Hartley
July 24, 2025
"Daniel was super helpful and knew exactly how to help me out. Would highly recommend him to other people."
Gabriella St Amant
July 23, 2025
"The Ourso Team is Amazing! They have taken such great care of our insurance needs and are always there to answer questions and guide us in with ensuring that we have the best insurance protection and coverage. Highly recommend!"
Mary Letellier
July 16, 2025
"They are very helpful and reasonably priced. I recommend them! Edit: after all this time I'm still very pleased with this State farm. Geneva was very helpful today and took some stress of me. Thank you guys for always being helpful and there for me!"
"Thank you, Mary, for your positive feedback! I'm glad you found our team helpful and our pricing reasonable. Your recommendation means a lot to us. If you need any assistance in the future, feel free to reach out!"
Ann Arcement
July 14, 2025
"Kayla Tripode is the best!! Very knowledgeable and professional."
"Thanks Ann!!"
Phillip Milam
July 10, 2025
"It was great experience Shannon was wonderful to work with it took us 2 weeks to get it together and she hung in there with me and we got it done so thank you for your service"
Marc Stern
July 7, 2025
"Love this insurance firm, been with them for awhile and had my first accident this holiday weekend, multiple people helped me, I highly recommend calling them to see if they can save you koney"
"Thanks Marc! We’ll take care of you on that claim. Glad you had a good experience. Hopefully that’s the first and the last!"
Linda Richard
June 23, 2025
"My recent experience with Clifton Ourso State Farm Agency was most positive. Kayla, Nick, Shelby and Jennisa were all very polite, helpful and so patient. This comment is for everyone but especially those of us who may not be tech savvy. This company will guide you through the process. No need to shop around, just call them. You won’t be sorry."
"Looks like a whole team effort to help you out. Glad you had a positive experience. Thank you for trusting us with your car and home insurance!"
Fabiola Marks
June 13, 2025
"I had the pleasure of doing business with Shannon, who was incredibly attentive and made sure to offer me the best coverage to suit my needs. I felt confident in the choices we made together."
"Thank you! I’ll let Shannon know you were satisfied. Thanks for the Five Stars✨💫"
Beth Bedell
June 12, 2025
"I can’t say enough good things about Shannon Hardesty. We called really close to close of business time in a little bit of our rising home insurance cost. Shannon stayed on the phone with us well after hours and found a solution for us. We were able to bundle home and auto with her for the same price as the quote for just homeowners insurance from our previous company! Highly recommend."
"So happy we were able to get you a great deal on your homeowners Insurance and car insurance! Thank you for your business."
LaTasha Steven
June 10, 2025
"Great experience talking and getting insured by Shannon Hardesty! She made sure I fully understood everything, and made to process of getting auto and life insurance very easy for me."
"Thanks Latasha!"
Gwandella Nolan
June 3, 2025
"State Farm (Clifford Ourso ) staff is very patient and friendly. Very knowledgeable about insurance matters. Love doing business with them."
"Glad to hear it Gwandella."
Manley Metoyer
May 24, 2025
"Insurance Agent Shannon Hardesty is the best agent that i have worked with for many years. She's great in that she knows the business inside and out. She was very knowledge in my needs and which options that were best suited for my family. I wen to inquire about auto insurance coverage, but i was so impressed that I moved my auto and my home to Statefarm. I am very pleased. Great job Ms. Shannon!"
"Thank you! Happy we were able to help with your insurance! "
Barry Bartholomew
May 8, 2025
"Love the service received with Cliff Ourso's staff at State Farm! Thanks Shelby with your help this morning! If your in need of insurance please give Cliff and his staff consideration with all your insurance needs! I would rate them 5 stars.....keep up the great work folks 👍"
"Thank you Barry. We strive to help our clients, especially if there is a claim. Call us when you need us!"
Jordan Gallegos
May 7, 2025
"Great service and always keeps the customer first!"
Denice Landry
May 6, 2025
"Kayla is very friendly and helpful. Even though we did business over the phone she wanted to met me in person. I normally do business in Donaldsonville but I live in Baton Rouge now Kayla really made me feel welcome to the office in Baton Rouge. Thank You again Kayla!!"
Christina Falcon
April 30, 2025
"This office has handled my policies for some time and has always been professional and reliable. Even when there's been an issue they have stayed on to of it to insure everything is taken care of as quickly as possible."
George Turner
April 29, 2025
"Great"
Makayla “Kayla” Weber
April 25, 2025
"I just switched over to Statefarm from Allstate & let me just say I am 100% happy! Shannon is amazing!! She’s very informative and easy to talk to! I would recommend this Agent to everyone!"
Andrea Berkley
April 22, 2025
"Ms. Sophia was exceptional and extremely helpful. She handle my request professionally and promptly. She resolved my request with no problems and asked if I had any other questions. Thank yoU so much Ms. Sophia you’re awesome!"
Naketo Doyle
April 1, 2025
"This is truly the best insurance company they always is there to help me"
Get Inside her
March 31, 2025
"Great service, wonderful personality and get you the best deal out the thrill"
Angela McGraw
March 31, 2025
"Great office to have our different insurances with. Geneva at the front desk is extremely helpful and knows what she’s doing! So glad to have someone who is ready and available to take care of you when you call."