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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donald Barnette

October 8, 2025

5  out of  5
rating by Donald Barnette
"My wife was in an accident recently. Everyone at State Farm, but especially everyone in Cliff Ourso's office have been WONDERFUL !!! Thank you for your help with this !!!"
We responded:
"Thank you! That’s great to hear. We are happy to help with your insurance needs. "
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Carlos Peters

October 8, 2025

5  out of  5
rating by Carlos Peters
"Veryyyyyyy helpful. Understanding."
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Dean Glaze

October 6, 2025

5  out of  5
rating by Dean Glaze
"Had a great experience with the team at Cliff Ourso, Jr's State Farm office for an auto accident claim. They were fast, efficient, and answered all of my questions when I needed them the most!"
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NANCY BORDELON

September 30, 2025

5  out of  5
rating by NANCY BORDELON
"I have had nothing but positive dealings with Clff Ours Jr. Stae Farm. The entire staff has always been courteous, professional, helpful and responsive. I enjoy doing business with them. Shannon was my most recent contact and was very helpful."
We responded:
"Hey Nancy! Thank you for the years and years you’ve had your insurance with us. We really appreciate you and your family!"
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Deborah Dufrene

September 30, 2025

5  out of  5
rating by Deborah Dufrene
"Shannon was a great agent to work with. She was professional and easy to work with. She is very thorough."
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Mary Still

September 26, 2025

5  out of  5
rating by Mary Still
"Great people to work with. Very professional. They saved me money on both auto and home insurance."
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Kelvin Scott

September 24, 2025

5  out of  5
rating by Kelvin Scott
"I had a great experience working with Kayla Tripode for both my life and auto insurance. She always makes the entire process smooth, answers all my questions clearly, and helped me find the right coverage without any pressure. It’s clear they genuinely care about their clients and take the time to make sure everything is properly set up. I feel confident and well taken care of, and I wouldn’t hesitate to recommend their services to anyone looking for reliable insurance support."
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Lynn Harding

September 12, 2025

5  out of  5
rating by Lynn Harding
"I was fortunate to speak with Mr. Daniel Moore and he exemplified professionalism throughout the entire conversation. He was well abreast on the information I requested therefore I will be contacting him once my husband and I settled down to discuss additional homeowners insurance coverage. Again, thank you Mr. Daniel for your assistance on the call. The Hardings!"
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Adam Whatley

September 11, 2025

5  out of  5
rating by Adam Whatley
"Both Clifton and Daniel were so much help. They helped me with pet insurance, which is a new thing for me to deal with. They really got the job done!"
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tariskala willis

September 11, 2025

5  out of  5
rating by tariskala willis
"He's very easy to talk with and thorough about each step. He offers the best products that he feels that may benefit you BUT puts no pressure to purchase just informs you of the options and and answers any questions you may have to help make your decision. Very helpful and honest. Thanks Shawn!"
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Julie Williams

September 5, 2025

5  out of  5
rating by Julie Williams
"Shannon was very helpful and patiently answered all my questions. I recommend anyone looking for insurance to contact her."
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Marian Davis

September 4, 2025

5  out of  5
rating by Marian Davis
"Shannon was very knowledgeable and friendly. Great customer service!"
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John Bell

August 30, 2025

5  out of  5
rating by John Bell
"Geri was very helpful and professional. She really showed interest in making sure that I received all of the information necessary for me to make the right decision. The best quote that I received. Thanks for all of your help"
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Journey Johnson

August 22, 2025

5  out of  5
rating by Journey Johnson
"Very friendly and helpful!!"
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Keith Johnson

August 21, 2025

5  out of  5
rating by Keith Johnson
"Shannon was super helpful and efficient at what she does!"
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Sherry Kirby

August 13, 2025

5  out of  5
rating by Sherry Kirby
"The staff was very helpful and professional. They assisted me with my insurance needs."
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Jay Wess

August 8, 2025

5  out of  5
rating by Jay Wess
"Ms.Shannon was very helpful. She saved me a lot of money on my mortgage vehicle. And health insurance very polite friendly manners And very patient."
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Mary margaret Singer

August 5, 2025

5  out of  5
rating by Mary margaret Singer
"Shannon was amazing! So thankful to have found Cliff Ourso State Farm!!!!"
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Valerie Schiro

July 29, 2025

5  out of  5
rating by Valerie Schiro
"Shannon was wonderful! She was able to save me almost $75 a month on my car insurance. I definitely recommend using them!"
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Andre Bell

July 24, 2025

5  out of  5
rating by Andre Bell
"Shannon Hardesty went above and beyond to help my family and I to find the best coverage possible. Thanks again."
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Jacob Hartley

July 24, 2025

5  out of  5
rating by Jacob Hartley
"Daniel was super helpful and knew exactly how to help me out. Would highly recommend him to other people."
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Gabriella St Amant

July 23, 2025

5  out of  5
rating by Gabriella St Amant
"The Ourso Team is Amazing! They have taken such great care of our insurance needs and are always there to answer questions and guide us in with ensuring that we have the best insurance protection and coverage. Highly recommend!"
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Mary Letellier

July 16, 2025

5  out of  5
rating by Mary Letellier
"They are very helpful and reasonably priced. I recommend them! Edit: after all this time I'm still very pleased with this State farm. Geneva was very helpful today and took some stress of me. Thank you guys for always being helpful and there for me!"
We responded:
"Thank you, Mary, for your positive feedback! I'm glad you found our team helpful and our pricing reasonable. Your recommendation means a lot to us. If you need any assistance in the future, feel free to reach out!"
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Ann Arcement

July 14, 2025

5  out of  5
rating by Ann Arcement
"Kayla Tripode is the best!! Very knowledgeable and professional."
We responded:
"Thanks Ann!!"
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Phillip Milam

July 10, 2025

5  out of  5
rating by Phillip Milam
"It was great experience Shannon was wonderful to work with it took us 2 weeks to get it together and she hung in there with me and we got it done so thank you for your service"